Question & Answer
Question
What do I need to know about managing activation codes for Elastic Capacity on Demand?
Answer
With Capacity on Demand from IBM Power Systems, it’s easy to activate dormant processor and memory resources within your system, without taking your system or application down. Whether your need is temporary or permanent; the solution is fast, it’s easy and it’s available today. Read more about Capacity on Demand here . The set of questions and answers below are designed to help you better understand how to manage (enable, use, report and pay) Elastic Capacity on Demand.
- What is the first step to activate Elastic Capacity on Demand?
- What do I do after my machine has been registered?
- How do I sign the customer agreement and supplement?
- How do I request a new activation code?
- What do I do with my new activation code?
- What if I lost the email containing my activation code?
What is the first step to activate Elastic Capacity on Demand?
If you are not already familiar with the Elastic Capacity on Demand offerings. Please read one of the following documents:
- Power Systems Capacity on Demand User's Guide (POWER10 systems)
- Power Systems Capacity on Demand User's Guide (POWER9 systems)
- Power Systems Capacity on Demand User's Guide (POWER8 systems)
- Power Systems Capacity on Demand User's Guide (POWER7 systems)
- Power Systems Capacity on Demand User's Guide (POWER6 systems)
Once you are ready to sign up for Elastic Capacity on Demand, talk to your IBM sales representative or Business Partner who will complete the sales registration form for each machine you would like to activate.
What do I do after my machine has been registered?
Visit the website: Entitled Systems Support (ESS). This website is designed to allow the user to perform the following actions:
- Sign a Customer Agreement Contract (each company must have at least one of these contracts signed, either manually on paper, or by using this site to sign an electronic agreement)
- Sign a Supplement Contract for one or more Machine Type serials. (This can be done via paper agreement or using this site to sign the supplement electronically).
- In the event that electronic signature is not appropriate for your company. This site will point users to paper agreements that you can download, print, sign and return to your IBM Sales representative or Business Partner.
- Request a new activation code.
- View agreements you have signed. (Both Customer Agreements Contract, or Supplement Contracts can be viewed).
On this website please enter the Machine Type and Serial number(s) for one or more machines. You may sign the electronic agreements one time for multiple agreements, but for requesting an activation code, you must do that action once per machine.
This website will also show you status of each MT/Serial you have entered. It will allow you to see if the machine has been registered by the IBM Sales Representative/Business Partner, if you have signed the Customer Agreement Contract, and if a Supplement Contract exists. If all three of those exist, then you will be able to request a new activation code.
How do I sign the customer agreement and supplement?
Visit the website: Entitled Systems Support (ESS)
After you enter your machine Type and Serial, you will be presented with the machines ECoD status. As long as the machine passes the "Sales Rep Registration" check, then the webpage will check if you have a "Customer Agreement Contract" and a "Supplement Contract". The Actions dropdown list will include the ability for you to "Sign Agreements" selecting this option will walk you through signing both the "Customer Agreement Contract" and the "Supplement Contract".
If the "Sales Rep Registration" check does not pass, then please contact your IBM Sales Representative or Business Partner.
If there is more then one machine entered, and if none have been registered or had agreements signed before, then the page will list a "Sign All Agreements" button at the bottom so that you can sign the agreements one time instead of having to go thru each machine separately.
After you enter your machine Type and Serial, you will be presented with the machines ECoD status. As long as the machine passes the "Sales Rep Registration" check, then the webpage will check if you have a "Customer Agreement Contract" and a "Supplement Contract". The Actions dropdown list will include the ability for you to "Sign Agreements" selecting this option will walk you through signing both the "Customer Agreement Contract" and the "Supplement Contract".
If the "Sales Rep Registration" check does not pass, then please contact your IBM Sales Representative or Business Partner.
If there is more then one machine entered, and if none have been registered or had agreements signed before, then the page will list a "Sign All Agreements" button at the bottom so that you can sign the agreements one time instead of having to go thru each machine separately.
How do I request a new activation code?
Visit the website: Entitled Systems Support (ESS)
Enter the machine type and serial number for the machine for which you would like to request an activation code. (If you have signed agreements already, you may click on "Add My Machines" button at the bottom of the page)
If the status of the machine shows "Sales Rep Registration" check passes, and if "Customer Agreement Contract" check passes, and if "Supplement Contract" check passes, then the Action dropdown will include "Request code".
You may be selecting Elastic memory activation or Elastic processor activation. You must make a separate request for each, one for memory and another for processor.
Collect the required CoD information from your HMC.
Enter the machine type and serial number for the machine for which you would like to request an activation code. (If you have signed agreements already, you may click on "Add My Machines" button at the bottom of the page)
If the status of the machine shows "Sales Rep Registration" check passes, and if "Customer Agreement Contract" check passes, and if "Supplement Contract" check passes, then the Action dropdown will include "Request code".
You may be selecting Elastic memory activation or Elastic processor activation. You must make a separate request for each, one for memory and another for processor.
Collect the required CoD information from your HMC.
- If you are using the HMC Classic interface, use the HMC Capacity On Demand (CoD) > Processor or Memory > On/Off CoD > View Code Information task.
- If you are using the HMC Enhanced interface, use the HMC Capacity On Demand > CoD Functions > Capacity on Demand Processor or Memory > On/Off Processor or Memory > View Code Information task.
- If you are using the HMC Enhanced+ interface, use the Capacity on Demand > CoD functions View Processor Settings or View Memory settings task.
The following values are required for the "Request activation code" webpage.
- Anchor card CCIN
- Anchor card serial number
- Anchor card unique identifier
- Resource identifier
- Activated resources
- Sequence number
- Entry check
Your new activation code will be emailed to you.
What do I do with my new activation code?
- Enter your replacement update access key via the "Enter COD Code" panel on your HMC.
What if I lost the email containing my activation code?
- You may also visit the website Entitled Systems Support (ESS) where you can request the latest activation code that has been generated.
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SGGSNP","label":"Hardware Management Console V9"},"ARM Category":[{"code":"a8m50000000L2vzAAC","label":"Howto"}],"ARM Case Number":"","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"7063CR2","label":"Hardware Management Console (7063-CR2)"},"ARM Category":[{"code":"a8m3p000000F95dAAC","label":"Capacity On Demand \/ Update Access Key (UAK)"}],"Platform":[{"code":"PF025","label":"Platform Independent"}]},{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"7063CR1","label":"Hardware Management Console (7063-CR1)"},"ARM Category":[{"code":"a8m3p000000F95dAAC","label":"Capacity On Demand \/ Update Access Key (UAK)"}],"Platform":[{"code":"PF025","label":"Platform Independent"}]}]
Was this topic helpful?
Document Information
Modified date:
20 February 2024
UID
isg3T1022451