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Failure to Log into Cognos Connection with a Java Exception Error.

Troubleshooting


Problem

When you try and log into Cognos Connection, it fails with a Java Exception Error

Symptom

2006-11-06 13:16:03 StandardWrapperValve[dispatcher]: Servlet.service() for servlet dispatcher threw exception
javax.servlet.ServletException: Servlet execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilt erChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain. java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:2 56)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:1 91)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java :171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:641)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:577)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174 )
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnectio n(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:61 9)
at java.lang.Thread.run(Unknown Source)
----- Root Cause -----
java.lang.AbstractMethodError: com.cognos.caf.CAFHandlerStub.getCookiesToSet()[Ljavax/servlet/http/Cookie;
at com.cognos.pogo.handlers.caf.CAFCookieSettingHandler.invokeImpl(CAFCookieSetting Handler.java:99)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:252)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:73)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:252)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:73)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:252)
at com.cognos.pogo.handlers.engine.ServiceLookupHandler.invokeImpl(ServiceLookupHan dler.java:116)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:252)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:73)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:252)
at com.cognos.pogo.handlers.performance.PerformanceIndicationHandler.invokeImpl(Per formanceIndicationHandler.java:143)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:252)
at com.cognos.pogo.impl.PogoEngineImpl.service(PogoEngineImpl.java:125)
at com.cognos.pogo.transport.PogoServlet.processRequest(PogoServlet.java:224)
at com.cognos.pogo.transport.PogoServlet.doPost(PogoServlet.java:501)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.cognos.pogo.isolation.ServletWrapper.service(ServletWrapper.java:291)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilt erChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain. java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:2 56)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:1 91)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java :171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:641)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:577)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174 )
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNex t(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnectio n(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:61 9)
at java.lang.Thread.run(Unknown Source)

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.1;8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"ReportNet","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1026865

Document Information

More support for:
Cognos Business Intelligence

Software version:
1.1, 8.1

Operating system(s):
Windows

Document number:
369099

Modified date:
08 May 2025

UID

swg21340982

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