Failure loading profile information for message, contract lookup failed

Troubleshooting

Problem

Unable to send data to partner. Getting errors in the EDIINT log and in the BP: Failure loading profile information for message, contract lookup failed.

Symptom

Error Message

Error reported in EDIINT.log:

ALL 000000000000 GLOBAL_SCOPE EDIINTPipelineService: Attempting to look up contract using IdentityIdentifier: XXXXXXX and PartnerIdentifier: AAAAAAAA

ERROR 000000000000 GLOBAL_SCOPE AS2 contract lookup failed
[2009-11-03 01:17:16.208] ERROR 000000000000 GLOBAL_SCOPE EDIINTPipelineService: Failure loading profile information for message From AAAAAAAA To XXXXXXXX
[2009-11-03 01:17:16.208] ERROR 000000000000 GLOBAL_SCOPE Exception Failure loading profile information for message From AAAAAAAA To XXXXXXXX
java.lang.Exception: Failure loading profile information for message From AAAAAAAA To XXXXXXX

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"e-Invoicing","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX7549

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Document Information

Modified date:
11 February 2020

UID

swg21555350

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