Troubleshooting
Problem
You must install IBM Cognos Express from a local disk. Installing from a mapped network drive, a UNC path, or a network share will fail.
Symptom
You are installing Express and the following message appears:
Failed system command
""path"-jar
"path" -commandName
"path" - dataFilePath
"path" -logFile
"path" - setUpDir
"path"".
Exit the Installation Wizard?
[{"Product":{"code":"SSDL22","label":"IBM Planning Analytics Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Planning Analytics Express
Software version:
10.2.1
Operating system(s):
Windows
Document number:
499985
Modified date:
09 May 2025
UID
swg21653927
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