Troubleshooting
Problem
When trying to start the Cognos Dispatcher service it fails with: Failed to send HTTP request or read HTTP response
Symptom
ERROR [om.cognos.pogo.reportservice.ProcessFacade] com.cognos.pogo.async.service.connection.bibustkserver.BIBusTKServerConnectionFactory-queryProcessManager-ProcessReaper: Query Service - V5DataServerProcessFacade.sendStop failure. java.io.IOException: Failed to send HTTP request or read HTTP response
at com.cognos.pogo.http.ServerConnection.executeMethod(ServerConnection.java:800)
at com.cognos.pogo.http.ServerConnection.sendRequest(ServerConnection.java:254)
at com.cognos.xqebifw.cubingservices.CubingServicesComponentFactory$V5DataServerProcessFacade.sendStop(CubingServicesComponentFactory.java:392)
at com.cognos.pogo.reportservice.ProcessReaper.destroyProcesses(ProcessReaper.java:183)
at com.cognos.pogo.reportservice.ProcessReaper.killAll(ProcessReaper.java:275)
at com.cognos.pogo.reportservice.ProcessReaper.safeRun(ProcessReaper.java:255)
at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)
Caused by: java.net.ConnectException: Connection refused
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Document Information
More support for:
IBM Cognos Analytics
Software version:
11.0
Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows
Document number:
278773
Modified date:
01 May 2025
UID
swg21982953