Troubleshooting
Problem
When executing a report or testing a data source connection several dozen of BIBusTKServerMain processes are spawned and an error message is displayed. But there are no problems navigating through the Cognos portal or starting the Cognos service.
Symptom
DPR-DPR-1035 Dispatcher detected an error.
Failed to send HTTP request
or read HTTP response.
External Report Server process cannot be
started.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Report Studio","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos Business Intelligence
Software version:
10.2.2, 10.2.1, 10.2
Operating system(s):
AIX, Windows
Document number:
125319
Modified date:
30 April 2025
UID
swg21373150
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