Troubleshooting
Problem
Cassandra authentication errors are encountered after starting the ASM installation process from the IBM Cloud Private (ICP) User Interface (UI).
The installation job runs without completing.
The Cassandra batch job error says:
Failed to pull image "sandbox1.icp:8500/local-charts/cassandra:HDM_201910071800": rpc error: code = Unknown desc = Error response from daemon: Get https://sandbox1.icp:8500/v2/local-charts/cassandra/manifests/HDM_201910071800: unauthorized: authentication required. Symptom
- A
ClusterImagePolicywas added forsandbox1.icp:8500/hawks-noi-om-1-6/*but the error message says it is trying to pull fromsandbox1.icp:8500/local-charts/cassandra:HDM_201910071800 - In to which namespace were the images imported,
hawks-noi-om-1-6orlocal-charts? - Was a mistake made importing the PPA package? It is trying to pull from a namespace called
local-charts, which is the name of a helm repository. Confirm thecloudctl catalog load-archivecommand that was run.
Document Location
Worldwide
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Historical Number
TS003053929
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Document Information
Modified date:
09 May 2025
UID
ibm11125825