IBM Support

Failed to open MQ queues error

Troubleshooting


Problem

An error message in the SystemOut.log shows JMSWMQ2008 failed to open MQ queue 'EMQUEUE'. This issue happens for all the queues.

Symptom

The MDM installer configured queues in WebSphere Application Server with default queue names. When the destination queues were created with non-default name in MQ server, the configured queues in WebSphere Application Server cannot connect to the destination queue. This results in an error message in the SystemOut.log from the MDM server in WebSphere Application Server and IVT failure.

[{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0;11.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLVY3","label":"Initiate Master Data Service"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSPVUA","label":"IBM InfoSphere Master Data Management Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKUM","label":"InfoSphere Master Data Management Server for Product Information Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM InfoSphere Master Data Management

Software version:
11.0, 11.3

Operating system(s):
AIX, Linux, Solaris, Windows

Document number:
516253

Modified date:
27 April 2022

UID

swg21678550

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