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Failed to encrypt data error when attempting to open the IBM i2 iBase database on the server

Troubleshooting


Problem

Attempting to open the iBase database on the server gave an error “Invalid Encryption Data” or "Failed to encrypt data". This may occur in IBM i2 iBase and the iBase scheduler.

Cause

This was traced to a problem with the (Microsoft Windows operating system defined) encryption policies on the iBase server.

Resolving The Problem

This was fixed by altering the following registry key to zero:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

If you cannot disable FIPSAlgorithmPolicy (FIPSAlgorithmPolicy=0 in the registry), then set enforceFIPSPolicy to false in the iBase.exe.config file. This does not weaken the security of iBase.

C:\Program Files (x86)\i2 iBase 8\iBase.exe.config

<?xml version="1.0" encoding="utf-8"?>
<configuration>
   <startup>
    <supportedRuntime version="v4.0" />
  </startup>
   <runtime>
      <generatePublisherEvidence enabled="false"/>
      <enforceFIPSPolicy enabled="false" />
   </runtime>
</configuration>

 

 

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSXW43","label":"i2 iBase"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.9.5,8.9.11,8.9.12","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
15 October 2018

UID

swg21982386

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