Troubleshooting
Problem
A user running a local copy of Modeler receives the following error when attempting to open a stream:
Failed to connect to server Local server: Server exception: java.net.SocketTimeoutException: Accept Timed Out
Within Modeler client, a red X appears on the lower left hand corner where the words "Server:local server" usually appear and the user cannot open a stream.
No modelerserver.exe task process is seen active. Attempts to reinstall Modeler Client will produce the same results.
Modeler Client is working on other computers, so only Modeler Client used by this particular user is failing.
[{"Product":{"code":"SS3RA7","label":"IBM SPSS Modeler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Modeler","Platform":[{"code":"PF033","label":"Windows"}],"Version":"13.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
89550
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Document Information
More support for:
IBM SPSS Modeler
Software version:
13.0
Operating system(s):
Windows
Document number:
425455
Modified date:
16 September 2020
UID
swg21486706
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