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"Failed to acquire package" appears in Windows SIM log

Troubleshooting


Problem

Microsoft Windows compute node SIM logs contain the undocumented error message, "Failed to acquire package."

Symptom

When multiple applications share service packages, Microsoft Windows compute node SIM logs contain the undocumented error message, "Failed to acquire package."

Example SIM log

2016-08-11 19:01:49.087 W. Europe Standard Time INFO [6016:5124] CLI.dpl.download.PackageLock - PackageLock::acquireLock(). Acquire package lock, package name: <CR2_wCCR> version: <1> consumer path: </Q/Q_CR2> result : <-1>.
2016-08-11 19:01:49.087 W. Europe Standard Time ERROR [6016:5124] sim.simcore.SiProcessObject - Code[S40201]: SimSiProcessObject.cpp:953 Domain <SOAM>: Failed to acquire package <CR2_wCCR> lock for service <si-bit64_BasicService-20-pid=6016-eid=625506-host=ZR18B03N14B>. Error: <The handle is invalid>

[{"Product":{"code":"SSZUMP","label":"IBM Spectrum Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"SOAM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 June 2018

UID

isg3T1024433

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