IBM Support

EZA4339E RPC: Unknown protocol

Troubleshooting


Problem

RPC program fails with EZA4339E RPC: Unknown protocol

Cause

A RPC program, such as the Network Database Server PORTC, receives failure message EZA4339E RPC: Unknown protocol

This occurs when getprotobyname() does not find the protocol in either /etc/protocol or hlq.ETC.PROTO. A sample protocol file is provided in /usr/lpp/tcpip/samples/protocol.

Resolving The Problem

Copy the sample file to /etc/protocol or hlq.ETC.PROTO to eliminate this message.

The protocols supported by RPC are UDP and TCP.

[{"Product":{"code":"SSSN3L","label":"z\/OS Communications Server"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"All","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF035","label":"z\/OS"}],"Version":"1.6;1.7;1.8;1.9;1.10","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
15 June 2018

UID

swg21054755