Troubleshooting
Problem
When trying to run any reports we are getting below issue
ERROR com.cognos.pogo.reportservice.ProcessManager [warpmta-ProcessManager-ProcessMgrThread] NA External Report Server process BIBusTKServerMain cannot be started java.io.IOException: Process BIBusTKServerMain failed to start properly. at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:186) ~[p2pd.jar:?]
Symptom
Unable to run any reports on the server.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF043","label":"Red Hat"}],"Version":"All Versions"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
06 May 2025
UID
ibm11088650