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Exporting query grid multi-line string field data gets truncated in output file

Troubleshooting


Problem

This technote identifies an issue that can occur in the IBM® Rational® ClearQuest® client for Microsoft® Windows®. When you use the Export Grid function, output appears to be truncated.

Symptom

When you use the Export Grid function of the ClearQuest client for Windows, the result set is exported to a text file. When looking at larger fields in this file, such as multiline string fields, the resulting text file will show part of the field. There are dots at the end, as the field is truncated in this file.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Query","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.0.5;7.0.0.6;7.0.0.7;7.0.1;7.0.1.1;7.0.1.2;7.0.1.3;7.0.1.4;7.0.1.5;7.0.1.6;7.1;7.1.0.1;7.1.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Client - Native Windows","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

133526219

Document Information

Modified date:
16 June 2018

UID

swg21129901