Troubleshooting
Problem
In this scenario, users will not be able to export an ICC for SAP configuration. 1. The default Navigator plugin has ICC for SAP's plugin disabled 2. Customer is using ICN 2.03 FP08 or later. After the OK button is selected, the screen will go blank with a plugin.do url. No 'Save As' dialog box will appear. No errors will appear.
[{"Product":{"code":"SSRW2R","label":"IBM Content Collector for SAP Applications"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0.0;4.0.0.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21998265