How To
Summary
This document contains the links with the steps to export and import users' data in Maximo Application Suite versions.
Objective
This document is designed to inform, explain, guide, and record details in an organized and accurate manner. The objective of this document is to support decision-making, provide instructions, and share knowledge.
Steps
Maximo Application Suite in 9.0 and earlier
| Document | Link |
| How to import users in MAS / Troubleshooting | https://www.ibm.com/support/pages/node/7003303 |
| How to export MAS users to csv? | https://www.ibm.com/support/pages/how-export-mas-users-csv |
Maximo Application Suite APIs for 9.0 and earlier
Maximo Application Suite 9.1
| Document | Link |
| How to use export option for users in MAS 9.1 | https://www.ibm.com/support/pages/node/7247276 |
| Export option does not complete the download process in MAS 9.1 | https://www.ibm.com/support/pages/node/7242572 |
| How to import new users in Maximo Application Suite 9.1 | https://www.ibm.com/support/pages/node/7247213 |
| How to update users' data using import functionality in MAS 9.1 | https://www.ibm.com/support/pages/node/7247214 |
| How to update users' authentication in MAS 9.1 | https://www.ibm.com/support/pages/node/7243015 |
| How to bulk update user password using MAS API | https://www.ibm.com/support/pages/node/7253783 |
| How to update users' e-mail addresses and/ or phone numbers using import functionality in MAS 9.1 | https://www.ibm.com/support/pages/node/7247216 |
Maximo Application Suite APIs for 9.1
https://www.ibm.com/docs/en/masv-and-l/cd?topic=91-user-management-apis
Document Location
Worldwide
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Document Information
Modified date:
05 March 2026
UID
ibm17258367