Troubleshooting
Problem
A Citrix or Microsoft Terminal Services administrator noticed that the server disk was nearing full and checked the areas related to 3 types of cache files created by Cognos Controller. These folders seemed to be unusually large. Can the I.T. administrator clear any of these files?
Symptom
Disk on Citrix or Terminal Server (TS) machine is full.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.4;8.3","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21397747