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Exit code 8096 AND Java core at start Rational Functional Tester v8.3

Troubleshooting


Problem

Attempts to start an Eclipse shell of IBM Rational Functional Tester (RFT) result in error "Java was started but returned ... "

Symptom

The Java error occurs just after you start RFT.

You can start RFT in a new workspace successfully, but if you start RFT again in the same workspace, the Java error occurs again.


After RFT's abnormal end, you get a Java core.




In the Java core you see the following entry.

3XMTHREADINFO3           Java callstack:

4XESTACKTRACE                at sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(Native Method)

4XESTACKTRACE                at sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getAuthHeader(NTLMAuthSequence.java:80)

4XESTACKTRACE                at sun/net/www/protocol/http/ntlm/NTLMAuthentication.setHeaders(NTLMAuthentication.java:217)

5XESTACKTRACE                   (entered lock: sun/net/www/protocol/http/ntlm/NTLMAuthentication@0x425DDB08, entry count: 1)

The following actions do not improve the situation.

  • -Clean start
  • Disabling the virus scanner.
  • Deleting temp files.
  • Log in as admin user.
  • Re-installation.

RFT 8.2.2.1 functions error free.

[{"Product":{"code":"SSJMXE","label":"IBM Rational Functional Tester"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Eclipse","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3.0.1;8.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21627887

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