IBM Support

An existing connection was forcibly closed by the remote host

Troubleshooting


Problem

This technote explains how to resolve an error: General un-handled exception occurred during socket I/O read from web-server, that can occur when executing a Siebel test in IBM Rational Performance Tester.

Symptom

The full error message is as follows:


    General un-handled exception occurred during socket I/O read from web-server 'psrvjiusblgtwe.prepcablemas.net' retrieving URI '/eCommunications_esn/start.swe'. Explanation message:'java.io.IOException: An existing connection was forcibly closed by the remote host.'

[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Extension for Siebel","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0;8.0.0.1;8.0.0.2;8.0.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
16 June 2018

UID

swg21391169