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Troubleshooting
Problem
Connection to Remote Clementine Server (over seas) from a laptop is successful. but is not able to run any stream. The error issued in the client is "Execution Interupted". In the Clementine Server log there is the following: 2008/03/13 23:44:28 [21724]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:44:28 [21724]: Locale set to English_United States.1252 2008/03/13 23:44:28 [21724]: Encoding set to cp1252 2008/03/13 23:44:28 [21724]: Clementine Server Version 11.1 ( mdchsgmsp01, Windows NT 5.2 ) started 2008/03/13 23:44:28 [21724]: 4096 MBytes physical memory available for Clementine sessions 2008/03/13 23:44:28 [21724]: 8 Processors available 2008/03/13 23:44:28 [21724]: Listening on port 81 (this is correct changed from default of 28047) 2008/03/13 23:44:36 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:44:36 [21724]: Accepted connection from 192.168.76.61:35135 2008/03/13 23:44:36 [21964]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:44:36 [21964]: Session -1: invalid magic 2008/03/13 23:44:41 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:44:41 [21724]: Accepted connection from 192.168.76.61:35143 2008/03/13 23:44:41 [22260]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:44:41 [22260]: Session -1: invalid magic 2008/03/13 23:44:46 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:44:46 [21724]: Accepted connection from 192.168.76.61:35151 2008/03/13 23:44:46 [22360]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:44:46 [22360]: Session -1: invalid magic 2008/03/13 23:44:51 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:44:51 [21724]: Accepted connection from 192.168.76.61:35159 2008/03/13 23:44:51 [20468]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:44:51 [20468]: Session -1: invalid magic 2008/03/13 23:44:56 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:44:56 [21724]: Accepted connection from 192.168.76.61:35167 2008/03/13 23:44:56 [19900]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:44:56 [19900]: Session -1: invalid magic 2008/03/13 23:45:01 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:45:01 [21724]: Accepted connection from 192.168.76.61:35175 2008/03/13 23:45:01 [20488]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:45:01 [20488]: Session -1: invalid magic 2008/03/13 23:45:06 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:45:06 [21724]: Accepted connection from 192.168.76.61:35187 2008/03/13 23:45:06 [20508]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:45:06 [20508]: Session -1: invalid magic 2008/03/13 23:45:11 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:45:11 [21724]: Accepted connection from 192.168.76.61:35195 2008/03/13 23:45:11 [20856]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:45:11 [20856]: Session -1: invalid magic 2008/03/13 23:45:16 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:45:16 [21724]: Accepted connection from 192.168.76.61:35203 2008/03/13 23:45:16 [20976]: Root (working) directory set to C:\Program Files\SPSS Clementine Server\11.1 2008/03/13 23:45:16 [20976]: Session -1: invalid magic 2008/03/13 23:45:21 [21724]: Unable to get hostname for address 192.168.76.61 2008/03/13 23:45:21 [21724]: Accepted connection from 192.168.76.61:35211 2008/03/13 23:45:21 [21724]: Accepted connection from 70.164.68.216.DED-DSL.fuse.net:5856 2008/03/13 23:45:21 [21244]: Root (working) directory set to C:\Program Files\SPSS Clementine
[{"Product":{"code":"SS3RA7","label":"IBM SPSS Modeler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Modeler","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
76354
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Document Information
More support for:
IBM SPSS Modeler
Software version:
Not Applicable
Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows
Document number:
421285
Modified date:
16 June 2018
UID
swg21480947
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