Troubleshooting
Problem
Attempts to execute lmgrd command to start IBM Rational License Server results in the error "No such file or directory".
Symptom
The full error message is as follows:
/opt/ibm/RationalRLKS/base/cots/flexlm.11.8/i386_linux2/lmgrd: No such file or directory
Cause
Required library files are missing from the /lib directory
Diagnosing The Problem
Verify if the following library files are present under the /lib folder:
- Linux x86: /lib/ld-lsb.so.3
- Linux PPC:
/lib/ld-lsb.so.3 for Rational License Key Server version 8.1.2 and earlier
/lib/ld-lsb-ppc32.so.3 for Rational License Key Server version 8.1.3 and later
Resolving The Problem
Create a softlink using the following procedure on the respective IBM Rational License Server installed machine to create the library files manually if it doesn't exist:
- Linux x86
Execute the following command through root login:
ln -s /lib/ld.so.1 /lib/ld-lsb.so.3
- Linux PPC
For IBM Rational License Key Server version 8.1.3 and later and to update to version 8.1.3, execute the following command through root or sudo login:
ln -s /lib/ld.so.1 /lib/ld-lsb-ppc32.so.3
For IBM Rational License Key Server version 8.1.2 and earlier, execute the following command through root or sudo login:
ln -s /lib/ld.so.1 /lib/ld-lsb.so.3
Note: These commands create softlinks to an existing linker file /lib/ld.so.1. If /lib/ld.so.1 does not exist on your machine, you can use any other ld file in /lib directory.
[{"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"8.1.3;8.1.2.2;8.1.2.1;8.1.2;8.1.1.1;8.1.1;8.1.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21616614