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Executing cogconfig.sh failed and no configuration screen appared

Troubleshooting


Problem

Though executing "cogconfig.sh -start" on your terminal, no configuration screen will be appears on your terminal. Cognos service might not start.

Symptom

Err,java.awt.HeadlessException:
No X11 DISPLAY variable was set, but this program performed an operation which requires it., com.cognos.crconfig.CRConfingFrame.<init> (CRConfigFrame.java:113) com.cognos.crconfig.CRConfigFrame.clinit> (CRConfigFrame.java:2888)
You can see above error on your shell command prompt.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6sAAC","label":"Installation and Configuration-\u003ECognos Configuration"}],"ARM Case Number":"TS007946618","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"All Versions"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
06 May 2025

UID

ibm16537290