Troubleshooting
Problem
After launch the CPE 5.2.1 installer, you may encounter the following exception:
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
JRE libraries are missing or not compatible....
Exiting....
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
28 April 2025
UID
ibm10737993