Troubleshooting
Problem
User launches Excel. An error appears.
Symptom
Exception from HRESULT: 0x800A03EC
Log:
2016-11-10 12:37:21,275 ERROR Controller.ExcelLink.AddinModule -
System.Runtime.InteropServices.COMException (0x800A03EC): Exception from HRESULT: 0x800A03EC
at Microsoft.Office.Interop.Excel.Sheets.get__Default(Object Index)
at Controller.ExcelLink.AddinModule.DetectRangeSeparator()
at Controller.ExcelLink.AddinModule.ExcelApp_WorkbookActivate
(Workbook workbook)
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21994657