Troubleshooting
Problem
Unable to use Data Entry on a new Controller Client installation
Symptom
Excel Link is not installed
Resolving The Problem
Administrative rights to the PC are required in order to install the Controller Excel Link
Steps:Redo the Controller Client installation while an local administrator is logged on the PC
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 8.1;Controller (Frango) 8.1MR1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
1022987
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Document Information
Modified date:
15 June 2018
UID
swg21345902