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Excel Error: A document with the name 'Analyst.xla' is already open. You cannot open two documents

Troubleshooting


Problem

Analyst Add-in for Excel view created on one computer. The view refreshes fine on this computer. However, when you refresh the view on another computer an error occurs in Excel. [Error Message -] A document with the name 'Analyst.xla' is already open. You cannot open two documents with the same name, even if the documents are in different folders. To open a second document, either close the document that's currently open....

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;7.1;7.3;8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst ExcelAddIn","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Analyst","Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1001624

Document Information

More support for:
Cognos 8 Planning

Software version:
3.0, 7.1, 7.3, 8.1

Operating system(s):
Windows

Document number:
371493

Modified date:
09 May 2025

UID

swg21343737