IBM Support

"Excel is busy editing, please finish editing in Excel and try again" when trying to open Data Entry form

Troubleshooting


Problem

User clicks "Company - Data Entry Reported Values". User clicks to change parameters (for example 'Company'). An error appears.

Symptom


Error opening Excel
Excel is busy editing, please finish editing in Excel and try again

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.2.1

Operating system(s):
Windows

Document number:
539227

Modified date:
08 May 2025

UID

swg21974864

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