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Errors in the Windows Event Viewer appear after installing the Internet Information Services (IIS) 7 Cookie Injector.

Question & Answer


Question

Errors in the Windows Event Viewer appear after installing the Internet Information Services (IIS) 7 Cookie Injector.

Answer

Contents

Problem

Errors in the Windows Event Viewer appear after installing the?Internet Information Services (IIS) 7 Cookie Injector.

Solution
The installation package for the IIS 7?Cookie Injector contains the file: TeaCookieIIS.reg.? If you install the Cookie Injector manually the Registry is not updated.? A message appears: "The description for Event ID 3299 from source TeaLeaf Cookie Injector cannot be found.? Either the component that raises this event is not installed on your local computer or the installation is corrupted.? You can install or repair the component on the local computer."

For any?Cookie Injector event log messages you:
  • Import the .reg file manually using regedit or
  • Double-click the .reg file.

Article Reference
00000701

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[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSERNK","label":"Tealeaf Customer Experience"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
08 December 2018

UID

ibm10777173