Troubleshooting
Problem
User performs an action in Controller. User receives an error message.
Symptom
Depending on what you are doing, you will receive a different error message. Below is one example of a screen error:
- Visual Studio Just-In-Time Debugger
An unhandled win32 exception occurred in EXCEL.EXE [6920]. Just-In-Time debugging this exception failed with the following error: No installed debugger has Just-In-Time debugging enabled from Tools/Options/Debugging/Just-In-Time.
Check the documentation index for 'Just-in-time debugging, errors' for more information.
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4;8.3;8.2","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Cognos Controller
Software version:
8.4, 8.3, 8.2
Operating system(s):
Windows
Document number:
623809
Modified date:
09 May 2025
UID
swg21381207
Manage My Notification Subscriptions