IBM Support

Errors during the installation of C:D v4.2.0.2 on UNIX

Troubleshooting


Problem

Attempts to install IBM Sterling Connect:Direct v4.2.02 on UNIX result in numerous errors indicating missing files.

Symptom


Verify Connect:Direct for UNIX server files are extracted.              
File license/LA_cs is missing!                                          
File license/LA_de is missing!                                          
File license/LA_el is missing!                                          
File license/LA_en is missing!                                          
File license/LA_es is missing!                                          
File license/LA_fr is missing!                                          
File license/LA_in is missing!                                          
File license/LA_it is missing!                                          
File license/LA_ja is missing!                                          
File license/LA_ko is missing!                                          
File license/LA_lt is missing!                                          
File license/LA_pl is missing!                                          
File license/LA_pt is missing!                                          
File license/LA_ru is missing!                                          
File license/LA_sl is missing!                                          
File license/LA_tr is missing!                                          
File license/LA_zh is missing!                                          
File license/LA_zh_TW is missing!                                      
File license/LI_cs is missing!                                          
File license/LI_de is missing!                                          
File license/LI_el is missing!                                          
File license/LI_en is missing!                                          
File license/LI_es is missing!                                          
File license/LI_fr is missing!                                          
File license/LI_in is missing!                                          
File license/LI_it is missing!                                          
File license/LI_ja is missing!                                          
File license/LI_ko is missing!                                          
File license/LI_lt is missing!                                          
File license/LI_pl is missing!                                          
File license/LI_pt is missing!                                          
File license/LI_ru is missing!                                          
File license/LI_sl is missing!                                          
File license/LI_tr is missing!                                          
File license/LI_zh is missing!                                          
File license/LI_zh_TW is missing!                                      
File license/notices is missing!                                        
File license/IBM-Aspera/LA_cs is missing!                              
File license/IBM-Aspera/LA_de is missing!                              
File license/IBM-Aspera/LA_el is missing!                              
File license/IBM-Aspera/LA_en is missing!                              
File license/IBM-Aspera/LA_es is missing!                              
File license/IBM-Aspera/LA_fr is missing!                              
File license/IBM-Aspera/LA_in is missing!                              
File license/IBM-Aspera/LA_it is missing!                              
File license/IBM-Aspera/LA_ja is missing!                              
File license/IBM-Aspera/LA_ko is missing!                              
File license/IBM-Aspera/LA_lt is missing!                              
File license/IBM-Aspera/LA_pl is missing!                              
File license/IBM-Aspera/LA_pt is missing!                              
File license/IBM-Aspera/LA_ru is missing!                              
File license/IBM-Aspera/LA_sl is missing!                              
File license/IBM-Aspera/LA_tr is missing!                              
File license/IBM-Aspera/LA_zh is missing!                              
File license/IBM-Aspera/LA_zh_TW is missing!                            
File license/IBM-Aspera/LI_cs is missing!                              
File license/IBM-Aspera/LI_de is missing!                              
File license/IBM-Aspera/LI_el is missing!                              
File license/IBM-Aspera/LI_en is missing!                              
File license/IBM-Aspera/LI_es is missing!                              
File license/IBM-Aspera/LI_fr is missing!                              
File license/IBM-Aspera/LI_in is missing!                              
File license/IBM-Aspera/LI_it is missing!                              
File license/IBM-Aspera/LI_ja is missing!                              
File license/IBM-Aspera/LI_ko is missing!                              
File license/IBM-Aspera/LI_lt is missing!                              
File license/IBM-Aspera/LI_pl is missing!                              
File license/IBM-Aspera/LI_pt is missing!                              
File license/IBM-Aspera/LI_ru is missing!                              
File license/IBM-Aspera/LI_sl is missing!                              
File license/IBM-Aspera/LI_tr is missing!                              
File license/IBM-Aspera/LI_zh is missing!                              
File license/IBM-Aspera/LI_zh_TW is missing!                            
File license/IBM-Aspera/notices is missing!                            
File etc/cdsnacfg is missing!                                          
File etc/snaver.sh is missing!                                          
File ndm/lib/libcdsna.so is missing!                                    
File ndm/lib is missing!                                                
File ndm is missing!                                                    
File ndm/lib/ndmapi64.a is missing!                                    
File ndm/src/user_exit_lib64.o is missing!                              
File ndm/src/make_exit64_c is missing!                                  
File ndm/src/make_exit64_C is missing!                                  
File Third_Party_Licenses is missing!                                  
File ndm/lib/libcdpam.so is missing!                                    
File ndm/lib/libcd2g.so is missing!                                    
File ndm/lib/libndmapi.so is missing!                                  
File ndm/lib/libndmapi64.so is missing!                                
File etc/diskfree is missing!                                          
File etc/debase64 is missing!                                          
File etc/ttlflst1.0 is missing!                                        
File etc/cliflst1.0 is missing!                                        
File etc/svcflst1.0 is missing!                                        
File etc/cdver is missing!                                              
File etc/cdcust is missing!                                            
File etc/swtag.txt is missing!                                          
File etc/tcq_convert is missing!                                        
File etc/cfg_convert is missing!                                        
File ndm/bin/ndmcmgr is missing!                                        
File ndm/bin/cdpmgr is missing!                                        
File ndm/bin/statarch.sh is missing!                                    
File ndm/bin/statrestore.sh is missing!                                
File ndm/bin/cdsacomp is missing!                                      
File ndm/bin/cfgcheck is missing!                                      
File ndm/bin/ndmsmgr is missing!                                        
File ndm/bin/ndmumgr is missing!                                        
File ndm/bin/cdstatm is missing!                                        
File ndm/bin/cdmsgutil is missing!                                      
File ndm/bin/initcnvt is missing!                                      
File ndm/bin/ndmauths is missing!                                      
File ndm/bin/ndmauthc is missing!                                      
File ndm/bin/ndmxlt is missing!                                        
File ndm/bin/ndmmsg is missing!                                        
File ndm/bin is missing!                                                
File ndm/security is missing!                                          
File ndm/cfg/msgfile.cfg is missing!                                    
File ndm/cfg is missing!                                                
File ndm/src/def_recv.sxlt is missing!                                  
File ndm/src/def_send.sxlt is missing!                                  
File ndm/src/README is missing!                                        
File ndm/src/cpunx.cd is missing!                                      
File ndm/src/rtunx.cd is missing!                                      
File ndm/src/rjunx.cd is missing!                                      
File ndm/src/sbunx.cd is missing!                                      
File ndm/src/selstat.sh is missing!                                    
File ndm/src/NDMPXTBL.sample is missing!                                
File ndm/src/send.sh is missing!                                        
File ndm/src/recv.sh is missing!                                        
File ndm/src/apicheck.c is missing!                                    
File ndm/src/apicheck.C is missing!                                    
File ndm/src/sdksample.C is missing!                                    
File ndm/src/make_exit_c is missing!                                    
File ndm/src/make_exit_C is missing!                                    
File ndm/src/exit_skeleton.c is missing!                                
File ndm/src/exit_skeleton.C is missing!                                
File ndm/src/exit_sample.c is missing!                                  
File ndm/src/wildcard is missing!                                      
File ndm/src/user_exit_lib.o is missing!                                
File ndm/src is missing!                                                
File ndm/man1/ndmmsg.1 is missing!                                      
File ndm/man1/cdpmgr.1 is missing!                                      
File ndm/man1/ndmpmgr.1 is missing!                                    
File ndm/man1/ndmxlt.1 is missing!                                      
File ndm/man1 is missing!                                              
File ndm/include/ndmapi.h is missing!                                  
File ndm/include/cdunxsdk.h is missing!                                
File ndm/include/user_exit.h is missing!                                
File ndm/include/user_exit2.h is missing!                              
File ndm/include is missing!                                            
File ndm/lib/ndmapi.a is missing!                                      
File ndm/lib is missing!                                                
File ndm/xlate/def_recv.xlt is missing!                                
File ndm/xlate/def_send.xlt is missing!                                
File ndm/xlate is missing!                                              
File ndm is missing!                                                    
File work is missing!                                                  
Installation aborted. Contact IBM Sterling Commerce, Inc. immediately.

[{"Product":{"code":"SSKTYY","label":"IBM Sterling Connect:Direct for UNIX"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
24 July 2020

UID

swg21699185