Troubleshooting
Problem
Users get below error when click on "Event Database Query" from WebGUI/Webtop: Error while accessing event database This form can only be used by users allowed ISQL access!!
Symptom
Below error is displayed when user clicks on Event Database Query in left pane.
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web GUI","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0;7.3.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
Tivoli Netcool/OMNIbus
Software version:
7.4.0, 7.3.1
Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows
Document number:
460869
Modified date:
09 May 2025
UID
swg21568455
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