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Error when saving in Contributor web: 'Unknown Error'

Troubleshooting


Problem

'Unknown Error' occurring when saving in the Contributor web client and using SQLOLEDB as the driver provider

Symptom

Online error: The following error was reported by the server :- Unknown error

Error in Planningerrorlog.csv: Database errors: number: 0x80004005, source: Microsoft OLE DB Provider for SQL Server, description: There are no rows in the current fetch buffer., number: 0x80004005, source: Microsoft OLE DB Provider for SQL Server, description: The statement has been terminated., number: 0x80040e21, source: Microsoft OLE DB Provider for SQL Server, description: Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done., details: nodestate, com error description: There are no rows in the current fetch buffer.

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.3;8.4","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.3;8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos 8 Planning

Software version:
8.2, 8.3, 8.4

Operating system(s):
Windows

Document number:
131239

Modified date:
09 May 2025

UID

swg21410360