IBM Support

Error when create the database tables using the repository tools based on SQL server database in RTC

Troubleshooting


Problem

This technote identifies a problem when attempting to create table based on SQL server database in RTC.

Symptom

The following error message was returned when :
You have set up a SQL Server database to work with your Jazz Team Server and have configured your Jazz team server to connect to the SQL server database. When attempting to create the database tables using repository tools command, the following error was caught and the database tables were not created:


    Repo Tools, Version 1.0.1 - I20081024-1335
    Provisioning using "C:\Program Files\IBM\JazzTeamServer\server\\provision_profiles".
    Rational Jazz Team Server - Standard
    Loading configuration from "
    file:teamserver.properties".

    Attempting Initial Database Connection Using
    Db Name/Location: //localhost:1433;databaseName=jazz;user=xxxxxxxx;password=xxxxxxxx;

    CRJAZ1093I Service failed to activate.
    CRJAZ1141I Failed to get the service "com.ibm.team.repository.service.internal.r
    db.IDatabaseStateService".

    CRJAZ1203I Could not determine the database location.
    CRJAZ1306I The Service "com.ibm.team.repository.service.internal.rdb.IDatabaseStateService" is not available.
    Creating the tables for the database "//localhost:1433;databaseName=jazz;user=xxxxxxxx;password=xxxxxxxx;" with indices.

    CRJAZ1141I Failed to get the service "com.ibm.team.repository.service.internal.r
    db.IDatabaseCreationService".
    CRJAZ1309I The database connectivity service is not ready.

    The database tables were not created.
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Repository","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
IBM Engineering Workflow Management

Software version:
1.0.1

Operating system(s):
Windows

Document number:
621241

Modified date:
16 June 2018

UID

swg21376029

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