Troubleshooting
Problem
User works inside Controlle, performing a variety of tasks. User intermittently receives error message. [This could potentially occur during any task in Controller].
Symptom
Screen Error:
- IBM Cognos 8 Controller
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.
Attempted to perform an unauthorized operation.
[Details] [Continue]
Details section:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.
at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
at Microsoft.Win32.RegistryKey.SetValue(String name, Object value, RegistryValueKind valueKind)
at System.Diagnostics.EventLog.CreateEventSource(EventSourceCreationData sourceData)
at System.Diagnostics.EventLog.CreateEventSource(String source, String logName)
at Cognos.Controller.EnvMgr.EventLogManager.CreateEventSource(String source, String logName)
at Cognos.Controller.Common.fShowMsg.LogToEventViewer(String sText)
at Cognos.Controller.Common.fShowMsg.ShowStandardErr()
at Cognos.Controller.Forms.Form.frmReportRun.IForm_DoClick(Int32 lCmd, String& sTag)
at Cognos.Controller.Button.stdButton.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21411078