IBM Support

Error "Unable to save changes. Would you like to refresh?" while editing or adding user in IBM Rational DOORS

Troubleshooting


Problem

The following erros appear while editing or adding user in IBM Rational DOORS, "Unable to save changes. Would you like to refresh?" or "CRCRD5468W Changes cannot be saved. Do you want to refresh the user list?"

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.0;6.1;8.2;8.3;9.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

KB7110

Document Information

Modified date:
01 May 2020

UID

swg21324576