IBM Support

Error "Unable to open module..." seen after an IBM rational DOORS database archive restore

Troubleshooting


Problem

Why are the modules I restore and try to archive on my unix server's new DOORS database failing? After I restore a module and try to open it, I get an error saying: "Unable to open module '/module/name' No such file or directory $SERVERDATA/.../...*.dtc ", and when I try to archive anything I get an error saying: "No Such File or directory $SERVERDATA/xxxxxxxx.zip"

Symptom

After restoring a module, opening it results in an error saying: "Unable to open module '/module/name' No such file or directory $SERVERDATA/.../...*.dtc ",

When archiving anything an error is displayed indicating: "No Such File or directory $SERVERDATA/xxxxxxxx.zip"

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"8.2;8.3;9.0;9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
01 May 2020

UID

swg21430028