Troubleshooting
Problem
When trying to enter the location of the backups on the Contributor Admin Console in Datastore Options>Datastore Maintenance>Datastore Backup the user is unable to select the location when selecting the browse option. or Warning message when creating an application in Deployment Wizard or from Analyst or importing an application during an upgrade.
Symptom
Error:
Unable to get list of drives
In planningerrorlog.csv, and on-screen when using Deployment Import:
Unable to connect to <databasename> using SQL Server Data Manipulation Objects (SQLDMO)~~~~Unable to create the object with ProgID 'SQLDMO.SQLServer'~~~~ActiveX component can't create object
[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10;8.1;8.2;8.3;8.4;All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Historical Number
1003525
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Document Information
Modified date:
09 May 2025
UID
swg21343839