IBM Support

"Error trying to execute script. Could not execute auto-logon. Invalid credential for user." when running a bot

Troubleshooting


Problem

"Error trying to execute script. Could not execute auto-logon. Invalid credential for user".

This error message can appear during scheduling, orchestration, and API executions when IBM RPA attempts to unlock the machine.

Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"ARM Category":[{"code":"a8m3p000000h9wjAAA","label":"Vault \/ Credential"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

More support for:
IBM Robotic Process Automation

Component:
Vault / Credential

Software version:
All Versions

Document number:
6603437

Modified date:
31 August 2022

UID

ibm16603437

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