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Error system#PkgBadFormat exception in updatedb after running pkginstall during Maximo Mobile 8.11 upgrade

Troubleshooting


Problem

Receive system#PkgBadFormat exception in updatedb process after running pkginstall during Mobile 8.11 upgrade.
Alternatively, error can be seen after ear deployment, and during startup message from Maximo logs showing unable to read installed package files.

Symptom

Error message in updatedb:
javax.crypto.BadPaddingException: Unexpected padding
        at com.ibm.crypto.plus.provider.DESedeCipher.engineDoFinal(DESedeCipher.java:84)
        at javax.crypto.Cipher.doFinal(Unknown Source)
        at psdi.util.MXCipher.decData(MXCipher.java:263)
        at psdi.util.Version$PFReader.getPkgFromFiles(Version.java:1076)
        at psdi.util.Version$PFReader.loadProductKeys(Version.java:980)
        at psdi.util.Version$PFReader.<init>(Version.java:957)
        at psdi.util.Version.getPFReader(Version.java:946)
        at psdi.util.Version.getString(Version.java:237)
        at psdi.util.Version.getString(Version.java:191)
        at psdi.util.Version.getString(Version.java:180)
        at psdi.tools.UpdateDB.setupLogfile(UpdateDB.java:3181)
        at psdi.tools.UpdateDB.main(UpdateDB.java:3371)
psdi.util.MXSystemException: system#PkgBadFormat
        at psdi.util.Version$PFReader.getPkgFromFiles(Version.java:1080)
        at psdi.util.Version$PFReader.loadProductKeys(Version.java:980)
        at psdi.util.Version$PFReader.<init>(Version.java:957)
        at psdi.util.Version.getPFReader(Version.java:946)
        at psdi.util.Version.getString(Version.java:237)
        at psdi.util.Version.getString(Version.java:191)
        at psdi.util.Version.getString(Version.java:180)
        at psdi.tools.UpdateDB.setupLogfile(UpdateDB.java:3181)
        at psdi.tools.UpdateDB.main(UpdateDB.java:3371)
Or the error message during startup:
psdi.util.MXSystemException: BMXAA4072E - The formatting for the packaging file is incorrect. Contact IBM Support for help in removing the corrupt files. Then reinstall new files using the PkgInstall utility.
	at psdi.server.MXServer.getPkgFromJar(MXServer.java:2202) ~[businessobjects.jar:?]
	at psdi.server.MXServer.packagingCheck(MXServer.java:1811) ~[businessobjects.jar:?]
	at psdi.server.MXServer.boot(MXServer.java:1629) ~[businessobjects.jar:?]
	at psdi.server.MXServer.start(MXServer.java:3856) [businessobjects.jar:?]
	at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet.java:116) [classes/:?]

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000hAgaAAE","label":"Maximo Application Suite-\u003EMAS Applications-\u003EMobile"}],"ARM Case Number":"TS014593946","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.11.0"}]

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Document Information

Modified date:
09 November 2023

UID

ibm17069498

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