Troubleshooting
Problem
When updating the Security Network IPS (GX), it can fail with an error about an SSL certificate problem.
Symptom
When applying an update on the GX, it can fail with the following message that is displayed in /var/log/messages:
Unable to download '/Proventia/G-Series/XPU_3_4.xml' from server 'xpu.iss.net'. Reason: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed.
[{"Product":{"code":"SS9SBT","label":"Proventia Network Intrusion Prevention System"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Updates","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.6.1;4.6.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
26 January 2021
UID
swg21612953