IBM Support

Error SQL30082N Reason Code 24 creating users for IBM Pure Data Systems for Transactions

Troubleshooting


Problem

When trying to connect with a newly created LDAP user to Purescale on my IBM Pure Data Systems for Transactions I get Error SQL30082N Reason Code 24

Symptom

This problem only applies to users created not with the workload console.

SQL30082N Security processing failed with Reason Code 24
"USERNAME AND/OR PASSWORD INVALID "

In the db2diag.log file the following message may be seen

2014-07-21-22.14.42.248900+000 I3863974E490          LEVEL: Warning
PID     : 25448                TID : 139734907086592 PROC : db2sysc 0
INSTANCE: pdiap201             NODE : 000            DB   : DP201A01
APPHDL  : 0-59514
HOSTNAME: anhbxpdt201-01.landg.net
EDUID   : 15599                EDUNAME: db2agent (DP201A01) 0
FUNCTION: DB2 UDB, bsu security, sqlexLogPluginMessage, probe:20
DATA #1 : String with size, 66 bytes
Password validation for user aa53468 failed with rc = -2146500502

Cause

LDAP allows user names to consist of uppercase and lowercase characters.

So even if the newly created LDAP user is working on OS level you get an error from DB2 if the username contains uppercase characters.

For DB2 there is a restriction for LINUX that usernames must be lowercase.

Resolving The Problem

Only use lowercase characters when creating users for Purescale on your IBM Pure Data Systems for Transactions.

For additional hints an tipps see


http://www-01.ibm.com/support/docview.wss?uid=swg21416382
[{"Product":{"code":"SSNVAT","label":"PureData System for Transactions"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"T1500","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

More support for:
PureData System for Transactions

Software version:
1.0

Operating system(s):
Linux

Document number:
245941

Modified date:
16 June 2018

UID

swg21680105