Troubleshooting
Problem
What should I do if I receive the following error when trying to log in to my DB2 instance:
Or
SQL30082N Security processing failed with reason "19" ("USERID DISABLED or RESTRICTED"). SQLSTATE=08001
Or
SQL30082N Security processing failed with reason "24" ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"ARM Category":[{"code":"a8m500000008PmmAAE","label":"Security and Plug-Ins-\u003EAuthentication"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]
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Document Information
Modified date:
30 April 2025
UID
swg21409496