Troubleshooting
Problem
When Application Server Security is enabled, WebSphere Application Server might write the error "SECJ0053E: Authorization failed for /UNAUTHENTICATED" to SystemErr.log even though no user reports a problem logging in yo Maximo
Symptom
While users do not report problems when the log in to Maximo when Application Server Security is enabled. But WebSphere Application Server might continually write this error in /SystemErr.log:
javax.ejb.AccessLocalException: ; nested exception is:
com.ibm.websphere.csi.CSIAccessException: SECJ0053E: Authorization failed for /UNAUTHENTICATED
while invoking (Bean)MAXIMO#mboejb.jar#accesstokenprovider
getAccessToken::3 is not granted any of the required roles: maximouser
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbUkAAK","label":"System Administration-\u003ESecurity"},{"code":"a8m50000000CbI0AAK","label":"System-\u003ELogging"},{"code":"a8m50000000CbDCAA0","label":"System-\u003ESecurity"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.0;7.6.0;7.6.1"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
swg21451124