Troubleshooting
Problem
This technote identifies an IBM® Rational® ClearQuest® Eclipse RCP client defect that causes the error, "A Runtime Error has occurred. Do you wish to debug?", when attemoting to access the Help documents. It also provides you with information on how to workaround the issue.
Symptom
When a user accesses the menu option Help --> Help Contents, searches for "Result", and selects the first returned help article "Viewing executed configured test case results", the following error occurs:
A Runtime Error has occurred. Do you wish to debug?
Line: 34 Error: Object expected
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Client - Eclipse RCP","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.1;7.0.1.1;7.0.1.2;7.0.1.3;7.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 September 2018
UID
swg21295517