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Error running report in Excel 2007 format: Excel found unreadable content.

Troubleshooting


Problem

Excel found unreadable content in '.xlsx'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes.

Symptom

Receive the above error message when running report in Microsoft Excel 2007 format.

Clicking Yes, the output is displayed, however images are replaced by a red x and the text "The image cannot be displayed".

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1;10.2;10.2.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"","label":"HP Itanium"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.3;8.4;8.4.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos Business Intelligence

Software version:
10.1, 10.1.1, 10.2, 10.2.1, 10.2.2

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Document number:
138187

Modified date:
30 April 2025

UID

swg21437792

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