Error 'ORA-01917: user or role 'FTIQA' does not exist' when importing Controller Oracle database

Troubleshooting

Problem

Oracle DBA tries to import Controller user/schema into Oracle database, using a command similar to the following: imp system/password@databasename file=exp_SOURCEUSERNAME.dmp log=DESTINATION_USERNAME-imp.log fromuser=SOURCEUSERNAME touser=DESTINATION_USERNAME DBA receives error message.

Symptom

Connected to: Oracle9i Enterprise Edition Release 9.2.0.7.0 - Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.7.0 - Production

Export file created by EXPORT:V09.02.00 via conventional path

Warning: the objects were exported by ADMIN_USERNAME, not by you

import done in WE8MSWIN1252 character set and AL16UTF16 NCHAR character set
export client uses WE8ISO8859P1 character set (possible charset conversion)
. importing SOURCEUSERNAME's objects into DESTINATION_USERNAME
IMP-00017: following statement failed with ORACLE error 1917:
"GRANT SELECT ON "CCOJ_ICMPNJRNLS_GTCSMMTN_ALS" TO "FTIQA""
IMP-00003: ORACLE error 1917 encountered
ORA-01917: user or role 'FTIQA' does not exist
IMP-00017: following statement failed with ORACLE error
1917:
"GRANT SELECT ON "CCOJ_ICMPNJRNLS_GTCSMMTN_SM" TO "FTIQA""
IMP-00003: ORACLE error 1917 encountered
ORA-01917: user or role 'FTIQA' does not exist
IMP-00017: following statement failed with ORACLE error 1917:
"GRANT SELECT ON "CCOJ_ICMPNJRNLS_GTCSMMTN_SMD" TO "FTIQA""
IMP-00003: ORACLE error 1917 encountered
ORA-01917: user or role 'FTIQA' does not exist
IMP-00017: following statement failed with ORACLE error 1917:
"GRANT SELECT ON "CCOJ_ICMPNJRNLS_JRNLS_ALS" TO "FTIQA""
IMP-00003: ORACLE error 1917 encountered...

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4;8.3;10.1;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

1039437

Was this topic helpful?

Document Information

More support for:
IBM Cognos Controller

Software version:
8.5.1, 8.5, 8.4, 8.3, 10.1, 10.1.1

Operating system(s):
Windows

Document number:
123593

Modified date:
08 May 2025

UID

swg21371533

IBM Support

Tips