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Error opening elist item on webclient - CCLMsg: system text='Argument value is null'

Troubleshooting


Problem

An error occurs when opening any elist node in a particular client machine, others web clients can open it without problems.

Symptom

[CCLMsg: system text='Argument value is null']
WHILE [CCLMsg: system text='parsing cogrcp from input stream']
WHILE [CCLMsg: system text='parsing cogrcp from file 'C:\ Documents and settings\userID\local settings\temporary internet files\content.IE5……cogrcp'']
See log file for details: 'C:\settings\usersID\application data\cognosRCP\logs\provagent_8.4_date.log'

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21385256