IBM Support

"An error occurred while saving the changes" using "Define <Dim 1>" for some users

Troubleshooting


Problem

User clicks "Maintain - Extended Dim 1 Structure - Define". User makes a change. An error occurs. The error does not occur for all users. The administrator user (for example ADM) can perform this task successfully.

Symptom

An error occurred while saving the changes. The changes were not saved

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.2.0, 10.1.1

Operating system(s):
Windows

Document number:
514925

Modified date:
08 May 2025

UID

swg21677334

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