Troubleshooting
Problem
User launches the main Controller client (CCR.EXE). User clicks "Reports - Run". User selects a report, and sends this to Excel. User receives an error message.
Symptom
Information
Standard Error
Number: 5
Source: System
Description: An error occurred in sending the command to the application
at
System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfostartInfo)
at System.Diagnostics.Process.Start()
at System...
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Cognos Controller
Software version:
10.1
Operating system(s):
Windows
Document number:
474035
Modified date:
08 May 2025
UID
swg21593270
Manage My Notification Subscriptions