Troubleshooting
Problem
While running the IBM Information Server InstallShield Wizard, at around 46%, the installation stops and the following error is displayed: Install MKS Client: An error occurred installing the MKS Toolkit. Followed by: The installation was not completed succesfully because an error occurred installing the MKS. For more information, see the log file.
Symptom
Unable to continue with the installation.
[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.1.0.1;8.1;8.0.1.3;8.0.1.2;8.0.1.1;8.0.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
25 April 2025
UID
swg21446827